The Otium Centre Ltd Making Achievements Matter
The Otium Centre LtdMaking Achievements Matter

What people have said about us...

Following results day last week, I'm happy to let you know I got a Merit in T-Level Health and have got into the University of South Wales to study Chiropractic.  I wanted to email to thank you for my placement with you. My placement was a key part of my T-Level and I'm very grateful for you allowing me to do it at the Otium Centre and for all the support I got throughout it.  I had the most wonderful time getting to know everyone, learnt so much, and gained lots of confidence. It was an experience I won't ever forget.  Thankyou very much and best wishes.  (Work Placement Student) 

 

"Can I say what a pleasure it has been working with your team. It is very apparent how dedicated they all are and how well they work with and engage with H"  (Karen, Director of Clinical Education)

 

“We are really pleased with how well A has settled in and enjoys it.  He says he is really happy and we feel he is offered and encouraged to be involved in a wide range of activities.”  (Carer)

 

“I is happy and well cared for at the Otium.  She enjoys a good variety of activities and never gets bored.  She enjoys the short breaks and is always looking forward to these.  She enjoys the social evenings which is a good opportunity for her to socialise outside of the family circle.”  (Parent)

 

“So glad we found you”   (Parent)

 

“Excellent level of care offering a wide range of activities and experiences.  Attentive and inclusive. Brilliant place.  So glad our young person attends your wonderful place.”  (Carer)

 

“All members are greeted by staff on arrival and signing is used to aid members.  Members are informed of activities and always given choice.  Members are treated with dignity and all care needs are met.  We have attended some of the social evenings – they are well planned and members are included in the planning.”  (PA)

 

“Extremely happy with the level of support J gets.”  (Parent)

 

“Everyone is very professional and caring – an impressive team!”  (Parent)

 

"Thank you for taking care of me, it has been a good time.  The Otium Centre has excellent work to make everyone feel wanted and care tailored in life to be respect, what we want in our lives.  You make everyone more than just happy, you make the world to see who we are, our disabilities.  You make everyone's every day lives and days.  Thank you." ....  A (Member)

 

"I am emailing as I want to provide some feedback on your team.  I was a passenger on the Norwich to Lapland trip that happened today and was sat behind one of your team members who was supporting some of your clients.
 
Firstly I just wanted to pass on that very quickly I noted such high levels of professionalism and care being shown by this staff member - it caught my eye partly due to the work that I do, but also as I have a sister in law who lives in supported living - and I know she hasn’t been given such a fantastic opportunity,- so from early on I thought “however this support has come about (ie supported living / agency / day service / directly recruited staff) it was something special and worth finding out more about”! However I didn’t want to be awkward asking too many questions!  Anyway-  as the day went on I continued to note how excellent the team supporting your clients were.  
 
On the return flight - notwithstanding what an exhausting day this is - your staff member was exemplary and dealt with a really challenging situation of one of those she was supporting being sick unexpectedly and suddenly (and whilst separated from the rest of the team due to airline issues) and with extreme turbulence (I am sure you will hear about it!!). The airline staff were quite frankly useless but the manner in which your staff member dealt this was wonderful - calm, confident, caring - I honestly can’t imagine many people (bearing in mind I work with support workers regularly), coping as well as she did.  
 
I just wanted to say your team did you proud and it made me so happy to see such a wonderful opportunity being provided to your clients. It’s made a big impression with me and I am very glad to have come across your service!"   (Charlotte, Independent Occupational Therapist)
 

 

I just wanted to let you know how much you and your colleagues are appreciated, I have never seen David so happy - THANKYOU - GC (Parent)

 

The Otium Centre aka The Happiness Club - SDH

 

"She's loving being at Otium - her sparkle is back!" ..... H (Parent)

 

"Being at the Otium Centre is like being with family" .... I

 

"Love it so much at Otium - you should be so proud. I am feeling much relief. I could not even start to tell you how special Otium is and what a difference it will make to our lives..." Dr. Sayer, Great Yarmouth

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'Had a lovely time reading this (on-line diary) and LOVE IT ! Well done everyone for making her Otium experience beyond our expectations!' ...Clare, Gt. Yarmouth

 

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'She loves Otium and she loves you all,and the relief I have knowing that I can shout for help is amazing...'...H. 

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'Our son has been attending Otium Centre for a few months now. He loves it so much. He has been growing in confidence and staff are caring and supportive of his needs. The online diary is great as I can read what my son has been doing during his Otium day. Thank you all so much.' ...S.

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'Today was my first time in the hot tub at The Otium Centre. I have looked forward to this since I started and today was the day. I felt relaxed and happy while I was in it with my PA. I especially liked it when the bubbles were on. It helped me relax my muscles. I really enjoy coming once a week: everyone has made me feel very welcome' ...T

 

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'I have returned from a shopping trip with the owner and staff of the Centre, where my son spends three days a week in their care. I have looked, for forty years, for a Day Centre that would treat my son according to his needs. The Otium Centre has answered my prayers!

The Centre is a home from home for my son and the owners and staff are truly family people. Thankfully, this is not an institution but a family-oriented home environment, where my son feels wanted, welcome and loved - a care supply by people who do "care." '....GD

 

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I was lucky enough to be invited to read my books to the guests at the Otium Centre, which I did today. What a rewarding experience it was, as I believe they enjoyed experiencing the stories as much as I enjoyed reading them. I was also given a tour of the centre. What a brilliant and caring facility it is, with wonderful staff who obviously work very hard at not only caring for, but also ensuring their guests have the opportunity to develop in so many ways. Thank you for a very enjoyable afternoon. - Montgomery Frogg (Julian Shreeve)

 

We are located at

The Otium Centre Ltd

Meadow Road

Oulton

NR32 3AZ

Contact us today!

If you have any queries or wish to make an appointment, please contact us:

 

Tel. 01502 568855

email: contactus@theotiumcentre.co.uk

 

Or use our contact form under the Contact Us Tab.

 

 

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